Call Center Technician

Call Center Technician

REOC
Last Update January 9, 2024
0 already enrolled

About This Program

Students will learn a usable process for developing the skills, attitudes and thinking patterns needed to win customer satisfaction and loyalty. This program will examine the importance of customer service, understanding customer behavior, techniques for handling difficult customers, time management, and use of professional communication skills.

Your Instructors

REOC

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Free
Level
Online
Subject

Program Schedule

Start/End Date:

Program Delivery:
ONLINE (Self-Paced) Expected time commitment: 7 hours/week

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Requirements

Admission Requirements:
*Varies by program

Income Verification
NYS Residency
Photo Identification
Social Security Card
I-94 or Green Card
Minimum Passing TABE Entrance Score

Program Requirements:

NYS ID; Diploma or HSE

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