Learn tips and tricks for dealing with difficult people in all areas of your life.
Videos
Finding Confidence in Conflict Director of the American negotiation Institute, Kwame teaches us about an alternative way to resolve conflict. Kwame Christian is a business lawyer and the director of the American Negotiation Institute. In this role, he serves as a negotiation consultant for attorneys and for companies closing large business deals.
Use It, Defuse It The #1 source of pain on a team, or in any relationship, is conflict. What if conflict wasn’t good or bad? What if conflict was an energy source your team could harness to produce innovative, creative, and transformational results? Invest 18 minutes learning the two magic ingredients and how you can put them to work with any team you care about.
Keeping Your Cool Difficult people show up in many different forms. We often have to deal with difficult & challenging people, which can lead to stress and anxiety, drastically affecting your mood.
