Security Guard

George Eastman Museum

**As a condition of employment, the museum requires employees be fully vaccinated against COVID-19, which includes an mRNA booster vaccine (Pfizer or Moderna).**

Job Title: Security Guard

Working Hours: Thursday through Saturday hours are 9:45 am – 5:15 pm, Sunday hours are 10:45 am – 6 pm, and Monday hours are 11 am – 6:45 pm. OFF Tuesday and Wednesday

Department: Security


To ensure the security, safety, and well-being of all staff, volunteers, students, and visitors as well as protecting the collections throughout the museum. Establish a welcoming presence for all people entering the museum.


· The Security Guard will be cross-trained in standard security practices and will provide appropriate levels of safety within the George Eastman Museum.

· Immediate response to alarms, calls, and emergencies to provide the necessary action.

· Monitor all camera sites at the appropriate Post.

· Follow the specific post orders in place for each post.

· Ensure that any restricted area remains secure.

· Monitor issues that appear suspicious in nature such as disorderly people, fire hazards, theft prevention, etc.

· Complete incident reports when there are injuries, illnesses, thefts, or safety issues experienced by staff, trustees, students, interns, volunteers, guests, and visitors.

· Exhibit and support the principles and philosophy of the museum, including the Mission statement.

· Provide exemplary customer service and engage with museum visitors.

· Answer questions about the objects and work of the museum and assist visitors when necessary.

· Ensure visitors do not conduct activities that are prohibited by the museum.

· Help visitors find their way around, operate special viewing equipment, and locate objects and materials.

· Notify maintenance staff when there is something that needs to be addressed in the museum (e.g. spills).

· Perform other duties and responsibilities as directed by the Security Manager, Facilities Director, or other members of the chain of command.

· The duties of this position will require standing and walking for extended periods of time, sitting, lifting/carrying (25lbs), speaking, hearing, and observing.

Qualifications and Requirements:

· Must have a valid New York State Security Guard license.

· Must be at least 21 years of age.

· Must have a valid driver’s license and a reliable form of transportation.

· 2– 5 years of experience as a security guard or other role in law enforcement.

· Must be able to successfully pass a pre-employment drug test and criminal background check.

· Familiarity with commercial or museum building security practices.

· Experience in providing exemplary visitor and customer service.

· CPR/Basic First Aid Certification preferred. AED training preferred.

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