Fall 2020 Re-opening Standards & Guidelines

The Rochester EOC is continually working to monitor the developing situation with the Coronavirus (COVID-19).

REOC is following guidelines given by the CDC and the Governor’s office.

NOTE: This page contains relevant information and resources for the Rochester EOC campus community and will continue be updated as more information becomes available. Please continue to check this page frequently as situations, protocols, etc. may change and or evolve from time-to-time.

All students, staff, visitors, and contractors visiting Rochester EOC are required to:

  • Complete a Visitor Screening Questionnaire or Daily Symptom Checker (students).
  • Practice social distancing and wear face masks/coverings when on on REOC premises.
  • Follow all COVID-19 postings located on REOC premises.
  • Stay home of they are feeling ill or exhibiting signs of illness (including any COVID-19 symptoms). If anyone comes to REOC and shows any sign of illness they will be asked to leave campus immediately.

General information for anyone coming to the REOC.

  • Students will be encouraged to take their temperature at home and required to complete a daily symptom checker.

  • REOC will have a temperature check station to take temperatures of anyone presenting with the symptoms of COVID-19.

  • Students who have symptoms and are waiting for a test result, or have a positive test, will be required to quarantine. Students may quarantine for 24 hours at home while awaiting test results. If the student receives a quarantine order, they will be asked to stay home for 14 days.

  • Students and staff who had symptoms of COVID-19 can return to REOC after providing documentation from a healthcare provider that states that they recovered from COVID-19 and they are no longer infectious. As a precaution, students and staff who had symptoms of COVID-19 should ensure that they are fever-free (100° F +) for at least 24 hours without the use of fever reducing medication such as Tylenol or Motrin.

REOC has taken the following actions.

  • Purchased additional cleaning supplies to increase disinfectant cleaning.
  • Ordered face coverings for students and faculty and staff.
  • Configured the building (classrooms, labs, student lounges, faculty break rooms) to accommodate for social distancing.
  • Installed physical barriers behind the lecterns in every classrooms and in high traffic areas.
  • Placed signage throughout the building stating health and safety requirements.
  • Updated REOC B-Stro dining to a Grab-n-Go approach.
  • Canceled all external events for the fall semester.
  • Placed additional wipes in high traffic areas
  • Identified a process and isolation area for staff or students with COVID-19 symptoms.
  • Changed all class presentation and services on Fridays to remote delivery in order to thoroughly clean and disinfect.

For more information on departmental procedures, restrictions, and scheduling, please view the sections below:

All Instructional Programs

Programs will be offered as a hybrid model which includes online, face to face on site, and/or live online video with instructors.


Program Offerings:*
https://www.reoc.brockport.edu/documents/program_schedule.pdf
*Subject to change without notice

Procedures
There will be limited and alternate days in which students, faculty, and staff will be in the building.

Contact:
Dr. Gloria A. Morgan, gmorgan@brockport.edu

Admissions

Fall, 2020 Schedule

Monday and Wednesday
8:00 a.m. – 11:00 a.m.  Walk-ins (no appointment necessary)
11:00 a.m. – 12:00 p.m.  Overflow walk-ins and voicemails
12:00 p.m. – 1:00 p.m.  Closed for lunch and cleaning
1:00 p.m. – 6:00 p.m.  Scheduled appointments (in-person and/or Zoom)

Tuesday and Thursday
8:00 a.m. – 12:00 p.m.  Scheduled appointments (in-person and/or Zoom)
12:00 p.m. – 1:00 p.m.  Closed for lunch and cleaning
1:00 p.m. – 3:30 p.m.  Walk-ins (no appointment necessary)
3:30 p.m. – 6:00 p.m.  Overflow, walk-ins and voicemails

Friday
Admission office services will only be offered remotely.

Face-to-face appointments will be scheduled in 30 minute timeslots to allow time to complete the Visitor Screening Questionnaire.

Office hours are subject to change.

Additional Health and Safety
In addition to the standard health and safety guidelines established in the body of this document, the following will be implemented:

  • Plexiglas has been installed at the welcome desk and advisor stations.
  • Seating in the waiting area is reduced to a maximum of six chairs in order to comply with a six foot social distancing requirement.
  • The website will be updated with options for various services (open walk-in hours, schedule appointments, schedule Zoom appointments.)
  • A calendar will be housed on the website to schedule walk-in and Zoom appointments.
  • Admissions appointments will be scheduled over the phone or by email.
    • Admissions office staff will create a card for walk-ins that do not want to wait to be seen. The students will place the cards in a drop-box. The staff will use the cards to follow up with the students.
  • Applicants will be asked to bring in all eligibility documents at the time of visit to minimize number of visits to the office.

Admissions Website Information
The REOC website will contain information on hours, face mask, social distancing, and health and safety requirements.

The admission process is offered completely online. Applicants will be directed to the online application link and advised on required documentation.

Visitors are strongly encouraged to schedule an appointment and will be directed to either email the admissions office at reocadmissions@brockport.edu, or call 585-327-4035.

ATTAIN

The ATTAIN Lab will be open with reduced hours while still maintaining safety and ensuring continuity of educational efforts. Students and community members are encouraged to make appointments with the ATTAIN Lab Coordinator(s) to ensure timely assistance with educational and resource needs.

ATTAIN Lab Hours:
http://www.rch.sunyeoc.org/calendar/

Barber Shop and Cosmetology Salon Services

All services will be ONLY by appointment.

  • The availability of services will be announced on the REOC website.
  • Call 585.232.2730 (Salon desk) to schedule an appointment.

B-Stro

Service will only be available to internal members of REOC.

Hours of Operation
Monday – Thursday
11:30 a.m. to 1:00 p.m.

Hours subject to change without notice.

  • Carry-out/to-go orders will be offered to internal customers only (Faculty/Staff/Students). There will be NO dine-in services until further notice.
  • Call ahead at (585) 232-2730 ext. 286 during the hours of 9 a.m. to 10:45 a.m. Payment will be required by credit or debit card at the time the order is placed.
  • There will be a limited menu.
  • The B-Stro will be closed on Fridays.

Career Services, SNAP

The Career Services area includes career services operations, S.N.A.P. / C.A.S.H. coordination, community relations, marketing, advertising, and alumni affairs.

Fall, 2020 Schedule

Monday through Thursday
8:00 a.m. – 4:00 p.m.  Staff on-site, appointments preferred

Friday
8:00 a.m. – 4:00 p.m.  Staff offsite, remote access to services

There will be a minimum of one staff member available between regular business hours in the building, with the exception of Friday.  All staff members will be available via remote session during the same periods, including Friday.

Office hours are subject to change.

Additional Health and Safety
In addition to the standard health and safety guidelines established in the body of this document, the following will be implemented:

  • Face masks will be worn by staff, students, faculty and applicants
  • Frequent hand washing is encouraged
  • Hand sanitizer is available
  • Social distancing is required by all
  • Seating in the waiting area is reduced to six
  • Plexiglas shields will be utilized for close inter-personal communications
  • Face shields and masks will be utilized for group and class presentations

Student appointment scheduling
Specific instructions on how to contact Career Services (CS) personnel and appointment scheduling will be posted on the REOC website, as well as on the Career Services landing page. Online appointment setting and meetings will be encouraged. Students will have the option to:

  • schedule an appointment with any member of the CS team, via the CS website appointment scheduler.
  • communicate and schedule through email or phone.
  • communicate and schedule through the CS Blackboard page with messaging link.

While on site, the following resources will support the student’s request and/or ability to schedule and meet directly with their requested advisor:

  • Student workstation – (1) located in the student life suite; (1) located in the SNAP department. Both will have the following:
  • A functional PC with working internet connection
  • Zoom application installed
  • Accessibility to email
  • Video camera and microphone for live virtual advisement
  • Access to CS Blackboard shell

In-person appointments
Students will be strongly encouraged to schedule an appointment to meet with an advisor.  Zoom and Blackboard meetings will be strongly encouraged.

Mr. Greg Sherman

  • Students will utilize the student workstation* (listed above) in the cubicle adjacent to Mr. Sherman’s workspace.
  • When necessary, students will meet at the conference table in the student life suite with a Plexiglas shield utilized as a safety barrier.
  • Pending – Crosstec computer software to assist in online collaboration.

Mr. Keith Krupcznski /Ms. Sonya Haynes/Ms. Serina Brown

  • Each has an individual office to be utilized for individual meetings.
  • 6 foot social distancing will be observed.
  • Plexiglas shields will be utilized as a protective barrier for close communications.

S.N.A.P./C.A.S.H. Personnel

  • Students will utilize the student workstation* (listed above) in the admissions offices, adjacent to their current cubicle locations.
  • When necessary, students will meet at the conference table in the student life suite or the front office in the admissions suite, with a Plexiglas shield utilized as a safety barrier.
  • Pending: Crosstec computer software, to assist in online collaboration

Classroom/ Group Presentations and Workshops
Career Services personnel will adhere to all building and teaching safety guidelines as set forth in the respective Student Affairs and Business Affairs protocols while in a group or classroom setting.

Job Readiness Training
The following services will be conducted via Zoom, Blackboard, or Teleconferences.

  • Resume assistance
  • Interview prep
  • Job coaching
  • Job search

Employment Verifications
Obtaining verification of job placement (entry & retention) will be completed by utilizing:

  • Telephone
  • Work Number verification services
  • Fax
  • Email
  • Postal Mail

College Connections

Fall, 2020 Schedule

Monday and Tuesday
8:00 a.m. – 4:00 p.m.  Appointments preferred.

Wednesday through Friday
8:00 a.m. – 4:00 p.m.  Remote access to services

For walk-in (unscheduled) meetings at REOC, College Connections staff are available from 9:00 a.m. until 3:00 p.m. on Monday and Tuesday.

Office hours are subject to change.

Additional Health and Safety
In addition to the standard health and safety guidelines established in the body of this document, the following will be implemented:

  • Individuals are encouraged to contact College Connections (585) 327-4073 or sgonzale@brockport.edu for an appointment, whether it is for an in-person meeting at REOC or it is a remote meeting by phone or video call.
  • Individuals are not permitted to bring others to the meeting to ensure social distancing. Maximum number of individuals allowed per appointment is two.

Counseling Services

Fall, 2020 Schedule

Monday through Thursday
8:00 a.m. – 4:00 p.m.  Appointments preferred.

Friday
8:00 a.m. – 4:00 p.m.  Remote access to services

Counselors may be available for walk-in services from 9:00 a.m. to 3:00 p.m. Monday through Thursday, however, appointments are preferred and priority will be given to individuals who have previously scheduled a time to be seen.

Office hours are subject to change.

Additional Health and Safety
In addition to the standard health and safety guidelines established in the body of this document, the following will be implemented:

  • Counselors will limit the amount of individuals waiting to be seen at REOC to a maximum of three individuals. If more than three individuals are waiting to see a counselor, they will be asked to make an appointment and return at another time.
  • During in-person meetings with counselors at REOC, individuals will be required to wear a mask and keep a distance of 6 feet from the counselor.
  • Counselors may hold in-person meetings with individuals in open-area office space as the counselor sees fit.
  • Individuals are not permitted to bring others to the meeting.

Counseling Website Information
The REOC website will contain information on hours, face mask, social distancing, and health and safety requirements.

Health Profession Opportunity Grants (HPOG)

The Health Profession Opportunity Grants (HPOG) Program is an important federal effort to improve employment opportunities within the health care field.

Fall, 2020 Schedule

Monday, Tuesday, Friday
8:00 a.m. – 4:00 p.m.  Remote access to services

Wednesday and Thursday
8:00 a.m. – 4:00 p.m.  Appointments preferred

Individuals are encouraged to contact Francine Burks (fburks@brockport.edu) for an appointment or questions.

Services
HPOG Navigators provide the following support for healthcare training program participants.

  • Books
  • Supplies
  • Mentoring
  • Tutoring
  • Testing fees
  • License fees
  • Uniform
  • Transportation

Programs
HPOG Navigators will refer participants to partnering organizations for the following programs:

  • Basic skills education/Soft skills training
  • High School Equivalency/TASC
  • Job readiness
  • Navigation
  • Healthcare job training

Library/Learning Resource Center

The Learning Resource Center will be open with reduced hours while still maintaining safety and ensuring continuity of educational efforts. Students and community members are encouraged to make appointments with the Learning Resource Center Coordinator (msefrane@brockport.edu) to ensure timely assistance with educational and resource needs.

Fall, 2020 Schedule

Monday through Thursday
8:00 a.m. – 4:00 p.m. Staff on-site, appointments required

Friday
8:00 a.m. – 4:00 p.m.  Staff offsite, remote access to services

  • Appointments for tutoring, testing, and workshops must be made.
  • Walk-ins are discouraged.
  • There will be limited access to the computers with 50% capacity.

Prometric and Pearson Testing

Prometric and Pearson Testing for external community members is suspended until further notice.

Prometric and Pearson Testing Must be scheduled through the testing organization.

Registration & Records

Fall, 2020 Schedule

Monday and Tuesday
8:00 a.m. – 4:00 p.m.  Appointments preferred

Wednesday through Friday
8:00 a.m. – 4:00 p.m.  Remote access to services

Office hours are subject to change.

Information Requests
Previous or current students looking for documentation can submit the Information Request Form found here. An Information Request Form can be completed and sent electronically, or printed and sent via email, fax, or regular mail.

Registration

  • The REOC counselor or advisor will email the student the link to the Supplemental Data form. The student will complete the form online and then submit it electronically to the Registrar for registration.
  • The Registrar will register the student and send a confirmation email to the student, SNAP, instructors, and HPOG (if necessary).

Student ID

  • REOC Student IDs will be issued at the start of their program.

SUNY Brockport Barnes and Noble Bookstore

Fall, 2020 Operating Hours

September 8 through September 10, 2020
Tuesday – Thursday: 9:00 a.m. – 5:00 p.m.

September 14 through September 17, 2020
Monday – Thursday: 9:00 a.m. – 5:00 p.m.

September 21 through the remainder of the fall 2020 term
Mondays, Tuesdays, Thursdays  9:00 a.m. – 5:00 p.m.

Limited access to the store will be enforced.

  • Books, supplies, uniforms will be mailed to registered students.
  • Call 585.232.2730, x226 for more information.
  • Masks must be worn while inside the store
  • Only 3 customers will be allowed at one time.
  • Observe social distancing of 6 feet between other people.
  • Follow spacing guidelines on the floor during checkout.
  • Contactless payment and e-receipts will be available.
  • Store staff will implement regular cleaning.

TABE Testing

Fall, 2020 Schedule

Monday through Friday
8:00 a.m. – 4:00 p.m.

Friday
8:00 a.m. – 4:00 p.m.   Remote access to services

TABE Testing Schedule

Day Type  Time(s)
Monday Remote testing 9:00 a.m. and 1:00 p.m.
Tuesday In person 9:00 a.m.
Wednesday In person 9:00 a.m.
Thursday In person 12:15pm
Friday Remote testing 9:00 a.m. and 1:00 p.m.

 

TABE Testing Requirements for In-Person and Remote Testing

  • A testing appointment will be confirmed and scheduled through REOC admissions.
  • Masks must be worn at all times in the building and throughout the entire testing process.
  • Applicants must complete the REOC Visitor COVID-19 Screening Questionnaire form.
  • Hand sanitizer will be available for use in the testing room/area.
  • Disinfecting wipes will be available in the testing room.
  • Maintenance will be responsible for cleaning the computer stations (computer, keyboard, desk, chair, etc.) before and after the TABE test.
  • No one will be allowed to test after the start of the examination without the express permission from the testing coordinator or proctor.
  • Examinees will wait for testing staff to escort them to the designated waiting area on the testing floor.
  • Examinees will be required to wait in the designated waiting area before being escorted to the testing room.
  • Examinees may be asked to leave and may or may not be rescheduled for future testing if protocols are not followed.
  • Rooms are configured in accordance to social distancing guidelines.

Contact the admissions office to schedule in-person or remote testing: reocadmissions@brockport.edu 

Testing staff:

Total Number of Active Positive Cases

Rochester EOC and Brockport Downtown

Last Updated: September 20, 2020

0

Who do I contact with additional questions?

Media-Related Questions
Any media-related questions should be directed to Patricia Beaudrie, Coordinator of Community Relations at pbeaudri@brockport.edu.

Center-Related Questions
Any Center-related questions can be directed to Dr. Roosevelt Mareus, Dean/Executive Director at rmareus@brockport.edu from 9:00 a.m. to 5:00 p.m.

Admissions Questions
All questions related to Admissions should be directed to the Admissions Department at reocadmissions@brockport.edu.

Faculty or Program-Specific Questions
All faculty or programmatic questions can be directed to Dr. Gloria Morgan, Director of Academic Affairs at gmorgan@brockport.edu.

Career Services Questions
All questions related to Career Services can be directed to Keith Krupcznski, Career Services Administrator at kkrupcznski@brockport.edu.

Building and Security Questions
All questions related to the REOC building and security should be directed to Kim Heyward, Director of Business Affairs at kheyward@brockport.edu.

Student Services Questions
All questions related to Counseling and Registration should be directed to Sharon Crews Perkins, Director of Student Services at sperkins@brockport.edu.

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