BryOnna Wyatt
Bry’Onna Wyatt
C: 585-448-4892
wyattbryonna18@gmail.com
Objective: Seeking a full-time position that will utilize my outstanding customer service skills, time management and my ability to adapt to a new environment.
Education:
09/10–06/14 Edison Tech HS
09/18- Present REOC –EMT Student
Work Experience:
09/18- Present Coastal Staffing
Account Management
o Outbound calls assisting with supply orders
o Outbound calls helping renew lease
06/17-3/18 Conduent
CSR
o Inbound calls for billing assistance
o Light troubleshooting and upgrading
11/16-05/17 Concentrix
Quality Assurance Manager
o Monitor 10 calls per hour and discuss progress with agents
o Follow up on detractor surveys
06/15-10/16 Dial America
CSR
o Inbound calls helping with health care benefits
o Inbound calls selling credit repair
02/15-06/15 Sutherland Global Service
CSR/Sales
o Inbound calls helping with billing issues
o Aggressive sales attempting to sell cable bundles
09/14-02/16 Sonic Drive In
Crew Member
o Processed cash and credit transactions
o Maintain dining and condiment area
o Floater for Grill and Expo
6/13-03/14 Generations Child Care
Teacher Assistant
o Assisted head teacher
o Managed child behavior including infants through age six
o Supervised classroom and focused on a well-disciplined learning environment
10/12-5/13 Wegmans
Cashier
o Processed cash, credit and EBT transactions for grocery products
o Maintained a clean and efficient work station
o Ensuring quality customer service at all times
To contact this candidate email wyattbryonna18@gmail.com
