Charlene Rosa Zhu

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Customer service

Rochester, NY

Babysitting – Child Care
Started: 2013 Picked up position again; 2022
Providing child care for my family. Keeping children on a schedule and
following any provided rules. Helping the older kids with their
homework, cooking meals for the child or children and doing activities.

 

Chick-Fil-A
August 20th,2021-June 2nd, 2022
Position : Team member.
Gained more customer service experience by being one on one with the customers in drive through. Greeting customers with a smile, responding to questions and engaging with daily normal conversation to make the
customers more comfortable. Bagged all food items and sauces under 3
minutes while also checking the order was correct.

Wegmans
August, 5th, 2020- August 8th,2021
Shadow experience in maintenance. Main position: sub shop
Wegmans located at, 525 Titus Avenue, Rochester New York, 14617.
● Following food safety and safety protocols for the sub shop such as
flipping dates in delfields that expire the next day. Checking the
cooler for shrink and properly disposing of any shrink in the
compost bin. Wearing a cut glove when cutting sandwiches and when
doing food preparation.
● Prepping the food and asking the customer questions as I’m making
the sub to be sure they are satisfied.
● Shadow experience when cross trained into maintenance. Learn how
to clean up proper spills such as using spill magic on an oil spill but
not a blood spill. Learned how to properly use and clean a kaivac.

Popeyes
August 29th, 2019- July 20th, 2020
Cashier. Expeditor, Crew member
Worked at Popeyes on 3070 W Henrietta Rd, Henrietta, NY 14623.
● Was on drive through taking orders and making at the same time
to provide quick but proper service.
● Did food preparation such as making sides and putting the time
on the sides for when they are no longer allowed to be sold.
● Repeated customers orders clearly and slowly.
● Greeted customers with a smile.
● Checked orders to see if they were properly made before giving it
to the customer.

Vector
February 8th,2018- July 13th,2018
Sales Representative
Sold Cutco products to family, friends, neighbors, etc

 

AWARDS AND
ACKNOWLEDGMENTS
Certified Babysitter
certificate
Identifying and Reporting
Child abuse an Maltreatment
Certificate

 

EDUCATION
Leonardo Da Vinci High School,320 Porter Ave, Buffalo, NY
14201 — graduated 2019
2015-2019
Monroe Community College, 1000 E Henrietta Rd,
Rochester, NY 14623- Nursing Study
August, 2019 – May, 2020 – Some college experience

Education

2019

Some college at Monroe Community College

Started but did not finish. Returning to school net year. Nursing major.

2015-2019

high school diploma at Leonardo Da Vinci High School

  • General
  • Updated 2 months ago

To contact this candidate email ceceizzo1717@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook

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