Shykeila Russell
May 19, 2022 2022-05-19 0:00
Please see the attached resume
Shykeila Russell
Rochester, NY
(585)704-6777
Shyrussell@icloud.com
QUALIFICATIONS
Skills and Abilities
· Outgoing and energetic personality
· Passion for taking care of people
· Very efficient & compassionate about my work
· Great at assisting customers with issues
· Committed to continue training and learning new skills
· Background in providing courteous and professional customer service
· Able to be flexible with schedule
EXPERIENCE
Rite Aid Pharmacy – Rochester, NY
Pharmacy Tech
March 2022- Present
· Pharmacy Tech
· Assist Pharmacist in the preparation and distribution of medications
· Maintaining the drug inventory and patient pharmacy records
· Receiving prescriptions and checking their validity
· Selecting the appropriate medicine and measuring dosages to fill prescriptions
· Undertake administrative task ( record keeping) as assigned
PrimeFlight Aviation- Rochester, NY
Gate Agent October 2020- December 2021
· Customer Service Gate Agent with Jet Blue
· Help customers with booking and canceling flights, finding accommodations for any delayed or canceled flights
· Preparing flight manifests
· Preparing guests for flights, helping with flight onboarding, deplaning, and cleaning
Remedy Intelligent Staffing- Rochester, NY
Warehouse Worker July 2020- September 2020
· Temporary position as warehouse worker
· Assembling, lifting, pulling items for shipment
Sutherland – Rochester, NY
Customer Service Representative June 2019- September 2020
· Inbound calls
· Assisting customers with technical issues, troubleshooting, purchasing protection plans, purchasing new devices
· Assisting customers with billing questions and payments
Continuum Global Solutions- Rochester, NY
Customer Service Representative March 2019- June 2019
· Temporary position
EDUCATION
Completion of certified Nursing Assistant BOCES 2-Center
Spencerport, NY September 2014-November 2014
High School Equivalent BOCES 1, Fairport, NY September 2012